Electronic Hearing Protection Service

MSA offers expert service solutions to protect your Electronic Hearing Protection investment.  Service is performed by factory-trained and factory-certified technicians in accordance with MSA / Sordin factory procedures.  You can be confident that your product will be serviced to original factory specifications using genuine MSA / Sordin replacement parts and processes.  Full manufacturer’s warranty service and support is provided.

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How to Request Service

To return a product for service at an MSA service center, please call Customer Service at 1-800-672-2222.

Please have the information in the link below ready when calling.

Service Notification Request

Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired.

Service Pricing

Warranty Information

MSA Factory Service Centers

  • Murrysville: 3880 Meadowbrook Road, Murrysville, PA 15668. Ph: 1-800-672-4678 select option 2

MSA Authorized Service Centers

MSA Murrysville Service Center
3880 Meadowbrook Road
Murrysville, PA 15668

Technical Support Contacts

Phone: 1-877-672-3473

Email: fire.cs@MSASafety.com

Other Information