MSA Repair Service - Fire Helmets

Group of MSA fire helmets

Fire Helmet Service

Protect your fire helmet investment with service by factory-trained and factory-certified technicians and genuine MSA replacement parts and accessories.

Request Service

Please call MSA Customer Service with the information in the form below to start your service request

Not sure where to start? Contact an MSA associate »

How much will it cost?

Many of our products have flat fee service options available so you know the price up front. Service agreements and extended warranties are also available for many products.

View service pricing »

What do I need to do to get service for my product?

Provide the information found in this form to MSA Customer Service at 1-800-672-2222

For products requiring an estimate, the service center will contact you for approval as soon as an evaluation is made.

Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired.

Want to talk with someone?

If you're not sure where to start with your service request, or have a product or technical support question, talk to an MSA associate by phone.

Contact MSA »
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Warranty Coverage

When you use MSA for service you can be sure that only genuine MSA parts and test gases will be used and your product warranty will be preserved.


Check your coverage »

Find a Service Provider

Services are available at MSA Factory Service Centers and some services are available on-site at your location.


Find an MSA factory service center »
Find an MSA authorized service center »